Terms of service

Terms of Service

OVERVIEW

This website is operated by Ishika Designs. Throughout the Site, the terms “we”, “us” and “our” refer to Ishika Designs. Ishika Designs provides this website, including all information, tools and services available from this Site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced in or linked from these Terms.

These Terms apply to all users of the Site, including visitors, customers and other users of our services.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site or our services.

Any new features or tools added to our store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online ecommerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using our Site, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

If you are under the age required to enter into a contract in your jurisdiction, you may use the Site only with the involvement and consent of a parent or legal guardian where required by law.

You may not use our products or services for any unlawful or unauthorised purpose, or use the Service in a way that violates any applicable laws or regulations.

You must not transmit or introduce any worms, viruses, malware or other code of a destructive or harmful nature.

We may suspend or terminate access to our Site or services where you materially breach these Terms or otherwise misuse the Site, subject to any rights you may have under applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, unauthorised or illegal activity, pricing or listing errors, product availability issues, or other circumstances permitted by law.

You understand that information submitted through the Site, other than payment card information, may be transferred over various networks and may be modified to meet technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission using appropriate security technologies.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any content or contact on the website through which the Service is provided, without our prior written permission, except where permitted by law.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on our Site is accurate and up to date. However, we do not guarantee that all information on the Site will always be accurate, complete or current.

The information on this Site is provided for general information purposes and should not be relied upon as the sole basis for making decisions where more specific or current information is available.

This Site may contain historical information. Historical information is provided for reference and may not be current.

We may modify or update the contents of the Site from time to time. We are not obligated to update all information unless required by applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change from time to time.

We reserve the right to modify, suspend or discontinue the Site or any part of the Service. Where an order has already been accepted and paid for, your rights under applicable consumer law will not be affected.

We will not be liable for changes to the Site or Service to the extent permitted by law.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online through the Site. These products may be available in limited quantities and are subject to our Refund and Returns Policy, in addition to any rights you have under applicable consumer law.

We make reasonable efforts to display product images and colours as accurately as possible. However, the colour displayed on your device may vary depending on your screen and settings.

Product descriptions, availability and pricing may change from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary, including where products are unavailable or where we identify unusual or fraudulent ordering activity.

Any such limitations will not affect rights that cannot lawfully be excluded.

Consumer Guarantees

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws, including the Australian Consumer Law.

Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a repair, replacement, refund or other remedy where a product does not meet a consumer guarantee. The remedy available will depend on the nature and seriousness of the problem and applicable law.

Our Refund and Returns Policy does not limit or replace your rights under the Australian Consumer Law.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, unauthorised transactions, pricing errors, product availability issues or other circumstances permitted by law.

If we cancel or make changes to an order, we will make reasonable efforts to notify you using the contact information provided with your order.

We may limit or prohibit orders that appear to be placed for resale, commercial distribution or other purposes that are inconsistent with our intended use of the Site.

You agree to provide current, complete and accurate information when making a purchase or creating an account.

You agree to promptly update your account and contact information so that we can complete transactions and contact you when necessary.

For more details, please review our Refund and Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not control or operate.

Where we provide access to third-party tools, they are provided subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools may be subject to additional terms imposed by the relevant provider. You should review those terms before using the relevant service.

We may introduce new services, features or tools through the Site from time to time. Any such services, features or tools will also be subject to these Terms unless otherwise stated.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or services available through our Site may include materials or links provided by third parties.

Third-party links may direct you to websites that are not operated or controlled by us.

We are not responsible for the content, privacy practices, availability or accuracy of third-party websites or services.

If you choose to access or purchase from a third-party website, you do so at your own risk and should review that third party's terms and policies before entering into a transaction.

Any complaints or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, feedback, suggestions, ideas, reviews, photographs or other materials (“Comments”), you grant us permission to use, reproduce, publish, distribute and display those Comments for purposes connected with our business, including marketing and improving our products and services, subject to applicable law.

You remain responsible for the content of your Comments.

You must not submit Comments that:

  • infringe the rights of another person;

  • contain unlawful, defamatory, threatening, abusive or obscene material;

  • contain malware or other harmful code;

  • contain false or misleading information;

  • impersonate another person;

  • violate any applicable law.

We reserve the right, but are not obligated, to monitor, edit or remove Comments that we reasonably consider unlawful, offensive, misleading or otherwise inappropriate, or that violate these Terms or the rights of others.

We are not responsible for Comments submitted by users.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or product availability.

We reserve the right to correct errors and update information where reasonably necessary.

If an error affects an order you have placed, we may contact you to discuss the correction or, where appropriate, cancel the order and provide a refund.

Nothing in this section limits any rights you have under applicable consumer law.

SECTION 12 – PROHIBITED USES

You must not use the Site or its content:

  • for any unlawful purpose;

  • to encourage or participate in unlawful acts;

  • to violate applicable laws or regulations;

  • to infringe our intellectual property rights or the rights of others;

  • to harass, abuse, threaten, defame or discriminate against others;

  • to submit false or misleading information;

  • to upload or transmit viruses, malware or other harmful code;

  • to collect or track personal information belonging to others without appropriate authorisation;

  • to send spam, phishing attempts or other fraudulent communications;

  • to scrape, crawl or collect Site content or data using automated means without our permission;

  • to interfere with or circumvent the security features of the Site;

  • to attempt to gain unauthorised access to the Site, its systems or other users' information.

We reserve the right to suspend or terminate access to the Site where we reasonably believe that these prohibited uses have occurred, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable law, including the Australian Consumer Law.

To the extent permitted by law, we do not guarantee that access to the Site will always be uninterrupted, timely, secure or error-free.

We do not guarantee that information obtained through the Site will always be accurate or reliable.

To the extent permitted by law, the Site and its content are provided on an “as available” basis.

To the extent permitted by law, Ishika Designs and its directors, officers, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, special or consequential loss arising from your use of the Site or our services.

However, nothing in these Terms limits our liability where such limitation is prohibited by law or limits your rights under applicable consumer protection legislation.

SECTION 14 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Ishika Designs, its directors, officers, employees, contractors and service providers from claims, losses or expenses arising directly from your unlawful use of the Site or your material breach of these Terms.

This section does not apply to the extent that the relevant loss or claim was caused by our own negligence, breach of law or other conduct for which liability cannot lawfully be excluded.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where possible.

If the provision cannot be made enforceable, it will be severed from these Terms without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our Site at any time.

We may suspend or terminate your access to the Site if you materially breach these Terms, misuse the Site, engage in fraudulent or unlawful activity, or where otherwise permitted by law.

Any rights or obligations that arose before termination will continue to apply after termination where their nature requires this.

Termination will not affect rights or remedies that cannot lawfully be excluded.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund and Returns Policy and any other policies referenced on the Site, constitute the agreement governing your use of our Site and services, except where applicable law provides otherwise.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

If there is any ambiguity in these Terms, they will be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia, except to the extent that another law is required to apply to your purchase or consumer rights.

You and Ishika Designs submit to the applicable courts of Queensland, Australia, subject to any mandatory rights you may have under applicable law.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check the Site periodically for changes.

Your continued use of or access to the Site following the posting of changes constitutes acceptance of the updated Terms, to the extent permitted by law.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Ishika Designs
Email: info@ishikadesigns.com.au
WhatsApp: +61 432 433 837
Postal address:
20 Blackall Range Road
Woombye QLD 4559
Australia

For questions about orders, returns or refunds, please contact us using the email address above.

Last updated: 30 August 2026